Callow Oils Blog

Our new rep, Neil, came to us from his previous job of selling animal feeds so oil is quite new to him. Today he summed it up as “oil prices are a bit like my blood pressure, a bit up and down but mainly up…” Didn’t take him long to adjust to the world of oil buying and selling !

We have entered our tranpsort manager, Shelley Carey, for our industry Young Employee of the year award. This is open to any person under the age of 25 who offers an outstanding contribution to the business. We will hear within the next month if she has been shortlisted.

Just when we think we are in with a chance of catching up we have just had a call from a customer who is usually very accurate with his weather predictions – he told us “a fast thaw brings some more”…….

Its not just customers who run out of oil – our new representative, Neil Parkinson, has just run out at home !! He  now joins the queue for his delivery !

We are pleased that the snow and ice is at last beginning to thaw and we will be able to catch up on deliveries. Jim has had a count up this morning and we have just less than 1000 orders on the desk still pending. During normal circumstances we would deliver between 200-250 per day so by the end of next week we would hope to be (almost !) up to date. We apologise for the delays and thank those customers who have taken the trouble to call and thank-us for getting through with their fuel. Fortunately, those not being so understanding were few and far between so on the whole we thank you for your patience

Whilst we are making every effort to deliver your fuel, the current road conditions have made a number of deliveries more difficult than normal.  This is in addition to the huge volume of orders which has resulted in a delay in the usual turnaround.  If you have an urgent requirement please check with your normal depot who will do their best to accomodate you

We are happy to say that we are starting to catch up on the work we could not do earlier this week and for orders placed today we are optimistic that we can deliver (unless we have more snow !) by the end of next week.

We have a new girl in our Stourport office, Theresa. She has just answered a telephone call from a customer who wanted to re-order Rhino Nasal Spray – being new to the industry she took the order without question (thinking this was another name for heating oil !)
After we had fallen about laughing we called the customer back and after ordering her oil from us she had hit re-dial instead of calling her doctor !!